🔥What are your opening hours?
We are open 8.30am – 5pm business days, closed weekends and public holidays.
🔥Can I use the space outside of the opening hours?
Full time members have 24 hour access to the space, if you are a part time member you will have access to the space only during our opening hours.
🔥Do I have to be a member to use the space?
If you don’t have a membership with us you can book a hotdesk for the day or book a meeting room at an hourly rate during our opening hours.
🔥When can I start my membership?
In order to start with us your membership application will need to be approved, all relevant information needs to be provided and invoices must be paid before your first day.
🔥Can I have a look at the space?
Yes! You can book a tour of our spaces during our opening hours. Submit our contact form on any of the CoSpaces managed websites and community manager will be in touch with you.
🔥Can I make calls in the coworking space?
You are welcome to make calls in the coworking space as long as you are respectful of other people in the space. You can also book a meeting room or use our breakout spaces if you think you will disturb others.
🔥How do I book a meeting room or hotdesk?
You need to become a CoSpaces member and download CoSpaces app from either Play Store or App Store. All bookings can be made via the CoSpaces app.
🔥Can I share my membership with someone else?
Similar to a gym membership, memberships can only be used by the nominated person.
🔥Can I use the space as my mailing address and get mail delivered to the office?
Members can use the office they are a member at as a business address and get mail delivered as long as they are active members.
🔥Are there printing facilities available?
As a member you will have access to our printing facilities as part of your membership. If you are just here for the day or hiring a meeting room printing is not included.
🔥When will I be billed for my membership?
All memberships are billed monthly in advance for that month. Invoices are sent at the beginning of each month with 7 day payment terms.
🔥Is there any deposit or bond required for my membership?
We require a 2 months rental bond for all memberships which is held until the end of your tenancy. Any balance after deducting outstanding fees and other costs will be returned to you at the end of your tenancy. You may also be required to pay an equipment bond if you are a full time member for after hours access.
🔥How do I cancel my membership?
Just let the Community Manager at your space know you would like to cancel, we require a calendar months’ notice for coworking membership cancellations.